Customer Service

Shipping & Delivery

When an order has been placed, we will begin to process the order. As soon as the payment has released, your order will be dispatched through one of our couriers. Free delivery starts with orders over £20, any orders under £20 will be subject to a delivery charge. Delivery prices may vary depending on the delivery service selected.

Privacy & Security

Please refer to our privacy policy here

Returns & Replacements

Should you find you have an issue with any product, please email the Home Vapers team. We handle all issues individually and will be in continued communication with you in regards to any and all issues you may have.

Payment, Pricing & Promotions

Payment will be need to made prior to any order being accepted via PayPal. Once payment is accepted, the order will be processed.Although we make every effort to keep prices accurate, sometimes human error can cause pricing discrepancies to show. Home Vapers does not take any liability for incorrect pricing.All promotions, unless otherwise stated, are not allowed in conjunction with any other offers. This includes, but is not limited to: Clearence Deals, Vouchers, % off codes, and BOGOF codes.